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Project Support Lead

The Project Support Lead provides professional project management services in support of the delivery of automated solutions for customers. They deliver a wide range of administrative and operational support to ensure the smooth running of projects, helping teams achieve objectives and meet deadlines. They also provide project support to Project Managers and core teams through the life cycle of projects from the initial set-up of projects in business systems, monitoring, reporting, controlling and closing in TGW business systems. By working collaboratively with colleagues in Sales, Finance, Procurement, Project Management Office and Global Mobility, they help ensure compliance with TGW processes and enhance the efficiency, consistency, and effectiveness of project delivery.

WHAT YOU’LL BE HANDLING

  • Set-up of new projects in business systems as part of the project initiation process
  • Generate a project documents library and maintain project files and records, ensuring they are up-to-date and easily accessible
  • Assist with the creation and maintenance of project documents, collating data for project reports in line with the agreed project management methods, standards and timeline
  • Support the preparation of project financial reporting and tracking
  • Maintain the records of project risks, opportunities and issues
  • Prepare and distribute project-related communications, such as updates and reports
  • Generate reports of the commercial and technical risks of the project
  • Liaise with Finance team colleagues to ensure all project budget information is reconciled in financial databases and business systems
  • Support the procurement process by preparing Purchase Order Request Forms ready for Project Manager approval according to the procurement process and procedures
  • Review supplier invoices to ensure compliance with the TGW Purchase Order before approval by the Project Managers
  • Advise and assist project teams with the application and maintenance of Project Management systems, processes and templates such as Multi-Project Manager, JIRA, and Microsoft Project
  • Provide information to the Global Mobility team to support applications for visas and work permits
  • Provide meeting support and administration services, including issuing meeting notes
  • Actively contribute to the continuous improvement of systems and processes to develop the capacity to capture, report and analyse evaluation data
  • Support internal audit and quality assurance activities

WHAT YOU’LL NEED

Required

  • Excellent communication skills 
  • Strong interpersonal skills and the ability to influence and manage a range of relationships in a complex environment 
  • Ability to manage time effectively and prioritise work
  • Exceptionally organised, detail-oriented individual with a passion for efficiency and process improvement
  • English language written and spoken at a business level 
  • History of working with desktop software applications such as Microsoft Outlook, Word, Excel, PowerPoint and Visio 
  • Knowledge of project management terminology, tools and reports 

Preferred

  • History of working with software applications like JIRA, Navision, SAP on high complexity, high value projects 
  • Familiarity with project management methodologies 
  • APM Project Fundamentals Qualification (PFQ) or similar 
  • Data analysis skills and experience with data reporting, i.e. use of software such as Datarails, Splunk, Power BI or SQL 

WHAT YOU’LL RECEIVE

We offer a competitive package which includes:

  • Competitive base salary
  • Bonus
  • Training 
  • Hybrid working schedule 
  • Gym access
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